First and foremost, I’d like to express my gratitude to everyone at the shop, particularly Fred, who assisted me from start to finish with outstanding dedication. I visited several auto repair shops, and all treated me similarly: since the service I needed was relatively simple and inexpensive, they merely quoted prices without explaining what would be done to my car or detailing the parts they’d use. At the last minute, I decided to try this establishment, as I work nearby, and I couldn’t have been more impressed with the service I received from Fred. Right from the beginning, he was exceptionally clear about: • what would be installed, • how much it would cost and the reasoning behind the price, • and he even shared some helpful tips and suggestions. Even before I made a purchase, Fred kept in touch to inform me of every detail. I had initially come in just for an estimate but left with a thorough analysis of my car. Because of the trust he inspired, I decided to proceed with the purchase and installation here. To my delight, the entire process was faster than I’d anticipated and was handled with remarkable professionalism. I am genuinely pleased with the service, and especially with the professionalism of everyone at the shop. I can confidently say that you’ve earned a lifelong customer, and I look forward to bringing all our family’s vehicles here in the future. Thank you all so much.